PRIVACY POLICY
1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, request a service, or communicate with our team.
2. Information We Collect
We may collect basic details such as your name, email address, phone number, and any information you share through contact forms, consultation requests, or project inquiries.
3. How We Use Your Information
Your information is used solely to:
• Respond to inquiries
• Provide requested services
• Improve our website and offerings
• Communicate updates, proposals, or scheduled consultations
We do not sell or share your information with unaffiliated third parties.
4. Cookies & Tracking
Our website may use cookies to enhance user experience and analyze site performance. You may disable cookies through your browser settings at any time.
5. Data Protection
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
Certain functions — such as payments, analytics, or hosting — may be managed by trusted third-party providers. These services follow their own privacy policies.
7. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Refund Policy
1. Overview
Our services involve professional strategy, consulting, development, and creative work. Because of the customized nature of our process, refunds are limited and evaluated on a case-by-case basis.
2. Consultation Fees
Payments made for consultations, discovery calls, or strategy sessions are non-refundable once the session has been delivered or scheduled.
3. Service-Based Projects
For larger projects (CRM development, product development, service design, etc.):
• Deposits are non-refundable.
• If work has begun, refunds are not offered but project changes may be requested.
• If no work has started, partial refunds may be considered depending on scope and resources allocated.4. Digital Deliverables
Completed digital assets, documents, or development work are not eligible for refunds once delivered.
5. Cancelation Policy
Clients may cancel future work at any time, but payments already made will not be refunded. Remaining milestones will not be charged.
6. How to Request a Refund Review
To request a refund evaluation, contact us with your name, project details, and reason for the request. Our team will review and respond promptly.
TERMS OF SERVICE
1. Acceptance of Terms
By using our website or services, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.
2. Services Provided
We offer business consulting, strategy, CRM development, product creation, service design, and innovation support. All services are customized based on client needs.
3. Client Responsibilities
Clients must provide accurate information, timely feedback, and required resources for the successful delivery of services.
4. Payments & Billing
Payments must be made according to the agreed schedule. Work may pause if invoices remain unpaid. Deposits are required to start most projects.
5. Intellectual Property
All original materials we create remain our property until the full payment has been received. After payment, ownership transfers to the client unless otherwise agreed.
6. Project Timelines
Timelines depend on client responsiveness, deliverable approval, and project complexity. Delays caused by incomplete feedback may extend the project schedule.
7. Prohibited Use
You agree not to misuse our website or services, including unauthorized access, copying content, or engaging in activities that harm the platform or our team.
8. Limitation of Liability
We are not liable for indirect damages, lost revenue, or outcomes beyond our control. All services are delivered based on best practices and professional expertise.
9. Termination of Services
We reserve the right to discontinue services due to non-payment, inappropriate conduct, or violation of terms.
10. Updates to Terms
These Terms may be updated periodically. Continued use of our website signifies acceptance of updates.
